Clear Progress Privacy Policy
We appreciate your business and want you to understand our commitment to maintaining the privacy of your personal information, as expressed in this Privacy Policy. This Privacy Policy applies to individual consumers.

We collect and maintain customer information as part of servicing your account and administering your customer relationship.
In the course of serving you, we collect information about you from a variety of sources:
  • Your Loan Application- information you provide us such as your income and accounts with others

  • Information we receive from outside companies, such as a credit bureau, regarding your credit history or employment status

We are committed to protecting customer information.
We are committed to protecting the security and integrity of customer information through procedures and technology designed for this purpose.

For example:

  • We limit employee access to customer information to those who need to know this information in order to service customer relationships.

  • We maintain policies and procedures covering the proper physical security of workplaces and records.

  • Our physical, electronic, and procedural safeguards comply with federal standards regarding the protection of customer information.

  • We require independent contractors and outside companies who work with us to adhere to our strict privacy standards. These parties may include your selling and listing realtor, surveyor, insurance company, lender, title company, appraiser, and undewriter.

  • We use technological means (such as backup files, virus detection and eradication software, firewalls, and other computer software and hardware) to protect against unauthorized access or alterations to customer data.

Information Sharing With Unaffiliated Third Parties
Your Loan Information is viewed only by employees of Clear Progress and associated contacts. ClearProgress NEVER sells or SHARES customer lists or other information about our customers to unaffiliated parties.

Our Former Customers
Rest assured that even if you are no longer a customer of ClearProgress we will continue to treat the information we have with the same level of confidentiality.

The length of time we retain information varies depending on the product or service and the nature of the information. This period may extend beyond the end of your relationship with us but only for so long as it is legally necessary for us to have sufficient information to respond to any issue that may arise at a later date or as required by other regulatory agencies. When your information is no longer needed for the purposes explained to you, we have procedures to destroy, delete, erase or convert it to an anonymous form.

Read our Security Policy